Everyday support, dependable systems and practical improvements. Start with what you need now; we can bring more into your monthly care as it makes sense.
For the devices and accounts your team uses every day.
What we can help with
Desktop and laptop setup, updates and troubleshooting
Printer, peripheral and software support
Business email, shared files and user accounts
New-starter setup and removal of access when people leave
What ongoing care can include
An agreed list of supported devices and accounts
Scheduled maintenance and update checks
Remote help and on-site work where included
Repairs, replacement parts and new equipment are assessed and priced separately unless your agreement includes them. Data recovery depends on the condition of the device; it cannot be guaranteed.
From the connection at a single premises to a small server room.
What we can help with
Business and guest WiFi setup and troubleshooting
Routers, switches, cabling and connectivity checks
Server administration and technical-room housekeeping
Coordination with your internet and equipment suppliers
What ongoing care can include
An up-to-date picture of your network
Checks and updates for the equipment in scope
A route to support when connectivity affects your work
Ports and Maritime. For port and maritime businesses, we can look after office computers, networks, servers and technical rooms. Operational and safety-critical systems need a separate specialist assessment.
A useful website is a starting point. Keeping it current is the ongoing work.
What we can help with
New business websites and improvements to an existing site
Domain, hosting and business-email setup
Updates, backups and technical troubleshooting
Agreed content changes and enquiry or booking forms
What ongoing care can include
Website and hosting care suited to your setup
An agreed allowance for small changes
Technical support, even if you do not have office computers
A new website or redesign is a separately scoped project. Monthly care, hosting, domains, licences and content changes are itemised so you know what is included.
A practical setup for taking orders, managing sales and keeping the counter moving.
What we can help with
Review of your current point-of-sale (POS) setup
Compatible equipment and software selection
Configuration of screens, receipt printers and network connections
Help coordinating with your software or payment provider
What ongoing care can include
Support for the agreed equipment and software setup
Planned updates and configuration checks
Help diagnosing whether the issue is the device, connection or provider
Payment processing, bank fees and third-party subscriptions remain separate. We confirm vendor permissions, compatibility and any restrictions before proposing changes.
Less copying between spreadsheets. Fewer tasks that rely on one person remembering.
What we can help with
Review of bookings, stock, forms and everyday administration
Selection and setup of tools appropriate to the business
Connections between compatible systems
Small automations, reporting and practical AI-use assessments
What ongoing care can include
Care for the business tools included in your agreement
Help using and maintaining the agreed workflow
A way to plan improvements as your business grows
New integrations, custom software and larger changes are projects, with their own scope and approval. Sensitive business data needs suitable access and privacy controls.
One problem today. A better arrangement for tomorrow.
You can come to us for a repair or a project without signing up for monthly care. If ongoing support would be useful, we’ll explain what we can take responsibility for and put it in writing.
What would you like taken care of?
Tell us about the equipment, systems or recurring issues you need help with.
